Privacy Policy

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Kids & Family Dental Clinics – Sharjah

Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact our clinic, or receive treatment at Kids & Family Dental Clinics. We are committed to maintaining the privacy and confidentiality of every patient and website visitor.

Information We May Collect

When you contact us through our website forms, phone calls, WhatsApp, emails or social media, we may collect:

  • Your name, contact number, email address and home address
  • Date of birth and identification details
  • Medical history and dental concerns
  • Appointment records and communication history

During your visit, we may collect clinical records including X-rays, radiographs, treatment plans, consent forms, clinical notes and relevant medical details required to provide safe dental care.

Why We Collect Your Information

We collect information only to provide quality dental care and smooth communication. This includes:

  • Booking and managing appointments
  • Sending reminders and follow-up messages
  • Providing treatment and referrals
  • Maintaining accurate clinical records

How We Store and Protect Data

Electronic and physical records are stored securely. Access is limited to authorized team members who require the information to perform their professional duties.

Records that are no longer required are securely destroyed in accordance with applicable regulations.

Cookies and Website Tracking

Our website may use cookies to improve user experience and measure website performance. Cookies do not store personal information such as your name or payment details.

Payments Policy

Credit and debit card information is not stored, shared, rented or sold. Online payments are processed securely through trusted payment providers.

Sharing of Information

We do not sell personal information. Information may be shared only when necessary:

  • With healthcare partners for referrals or lab services
  • With service providers assisting in digital operations
  • With legal authorities if required by law